Good customer service

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Yesterday I mentioned that our garden order arrived. We went outside to plant the strawberries today, and discovered that there were only 24 plants instead of the 25 that were supposed to be in the package.

I went through and double-checked each one, just to be sure there weren’t two stuck together when they’d been set in the holes. There weren’t – there were only 24 plants. I finished planting them and came inside.

After a call to customer service, they’re sending me not just the one more, but 25 more plants. I’m not sure how long they’ll take to get here, but I’m anxious to get them. I’m really excited to be able to put twice as many strawberries in our garden than we originally planned.

We ordered from Stark Bros. Their catalog looks absolutely wonderful, and I’m hoping the plants grow as well as their catalog implies!

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5 thoughts on “Good customer service”

  1. Joanna – that’s what we were thinking!

    Christina and Lisa – I hope you like the catalog as much as I did. The pictures are so pretty, it’s easy to drool over.

    Christina – I’ll try to get out and take some pictures soon. We’re doing everything in long rows this year, so we’ll have two long rows of 24 and 25 plants each. There’s not much to look at just yet, but I’ll try to get out there to show you. :O)

  2. oooh! I love strawberries! Hope everything turns out well. I just ordered a catalog, too. I enjoyed visiting your blog.

    Lisa

  3. Ooh, what a blessing!
    Be sure to let us know how you plant them.
    I just ordered a catalog, too.
    Thanks for sharing.
    ~ Christina

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